Welcome to Pudding Cottage, Bakewell

4 star self-catering accommodation

A fabulous Grade II Listed Cottage

renovated to a very high standard

Terms and Conditions

Thank you for choosing to book PUDDING COTTAGE, BAKEWELL,we look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

For all bookings we require a deposit of 20% to confirm the booking. We do not accept credit card payments at this time. Payment may be made by cheque or BACS/fast payment direct from your bank; please call us for details. You must make sure that this reaches us within 7 days of making the booking. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance must then be paid at least 8 weeks before the start of the holiday. For holidays which are to take place within 8 weeks of making the booking, the full balance is due on booking.

Prices: The price of the accommodation includes the following:

Electricity, Eygptian cotton linens & towels, Hot water, Central heating, Initial supply of logs, welcome tea, coffee, sugar, milk, wine and local produce. Molton Brown Toiletries. Parking Permit.

Pets/Smoking: Pets/smoking are not permitted in the property.

Cancellation and Insurance: Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even we have not yet received your balance. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it.

Please note that your deposit is not refundable under any circumstances. For this reason we strongly recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability of Accommodation: We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by your for the holiday. Our liability would not extend beyond this refund.

Arrival: Your accommodation will be available to you from 3.00pm on the day of arrival; the key holder will arrange to meet you. Please try not to arrive earlier –we will still be busy preparing your accommodation, and won’t be available to welcome you.

Departure: Please be ready to leave the accommodation by 10.00am on the day of departure, unless otherwise arranged. Please try to leave the accommodation as you found it.

Please ensure you leave the keys and parking permit as instructed.

Damages and Breakages: Please take care with our properties. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data: Any data collected during the course of this booking may be kept on computer.

We look forward to welcoming you to PUDDING COTTAGE. BAKEWELL.